Just a note to say that every single representative I've worked with has been so helpful, courteous, and kind...I can't tell you what a difference it makes to me that I know I can call with questions and requests for help and get exactly what I'm asking for right away.
--Sara Avery , newfieldnetwork.com

I am absolutely astonished with your service. Let me tell you, I've been in this business for about 17 years and I've been through over a hundred web hosting companies in that time. So, I ordered my first account with you about a week ago. I got back a prompt email stating that everything was ready to go. I log into the control panel. Everything seems intuitive and easy to use. There's the site, up and running. AMAZING! Is this really happening? Let's try it again. Exactly the same thing, no problems whatsoever. Unbelievable, I'm speechless. Then I get on the phone to see what type of attitude I'll have to deal with speaking to a CSR. All your techs are knowledgeable, friendly and willing to help. You guys are the best web host I have EVER encountered.
--Julian Forniss , studio435.com

I've been using your services for the past 5 years, and you have almost always exceeded my expectations. Every time I call for technical support, I've never had to wait on the phone for more than 60 seconds, and I know I'm not dealing with someone reading from a script in India. I even had one of your tech support associates work on a problem offline and call me back 10 min later with a response... When I first started doing business with CrystalTech, I was so impressed that you actually did what you're website and associates said you were going to do. You guys always live up to your SLAs and then some.
--Jeff T. Hewitt , credera.com

I switched away from Crystaltech about 8 months ago because I wanted to run my site on Apache. After 8 months of headaches and downtime, I'm back and happy to be here. Things like continuous uptime, easy-to-use statistics and server maintenance notifications are easy to take for granted with Crystaltech - at least until one tries another host and all that is missing.
--Casey Johnson , superdork.net

I was taking an online seminar...on Macromedia.com. The subject was "Going Dynamic with ColdFusion MX". At the end of the seminar, there is always a question & answer period. One of the students asked a question about web host recommendations. [The instructor] said that Macromedia has links to many on their site, but I think you'll be proud to know that the only [web host] the instructor mentioned by name was yours!
--D. Severson , IowaSchools.com

Crystaltech never fails to amaze me with their support. I recently purchased an additional plan and was amazed how fast it was set up! Technical support at CT is second to none. They are always available, unlike other hosting companies. Try to get toll free technical support elsewhere. You would be making a big mistake! Thank you CT. Technical Support At Its Best!
--L Rosenzweig , scheduleavisit.com

I just experienced a three week nightmare dealing with a tech department who couldn't get the FrontPage Extensions to function correctly. I went hunting for a new server, found you, and within hours you had my website up, and running perfectly. Your service is superior and I'll be moving my other domains to your server soon. Thank you!
--Joanne Delgado , www.CJAOnline.com

I have been using CrystalTech for quite some time now. CrystalTech does truly have technical support 24/7. They are always available to answer any questions and help me resolve any technical issues. I am also impressed with their servers which are virtually never down. Their representatives are honest and to the point and it is a pleasure to do business with them. I have recommended CrystalTech to others and they, too, are very satisfied. You can be sure that I will use CrystalTech for my subsequent web hosting needs.
--Larry Rosenzweig (President) , LPR Computer Systems, Inc. www.lprconsulting.com

BowersWebMedia has trusted CrystalTech for our entire web hosting needs since day one, and they have yet to fail us. Their technical support is simply amazing. Emails are answered promptly and their toll-free number ensures any problems are addressed immediately and successfully. Each of BowersWebMedia's clients' sites are hosted using CrystalTech and we will continue to build many more sites to add. Thanks!
--Chris Balt , www.bowerswebmedia.com

I just wanted to mention that your hosting service is very fast and reliable. I had a hard time with another web hosting company setting up a .net site for a client. Finally someone recommended your company for .net hosting and within hours I had the site hosted and working. Thanks and keep up the excellent work.
--Amit Sengupta , www.turelogic.org

You people at CrystalTech are fantastic to work with..and you all are very helpful and polite.
--Gregg Decker, Paperless Knowledge, Inc.

Thank you for your support. I am really amazed how responsive your organization has been to my emails and support calls. After hearing nightmare stories of web hosting companies failing their customers, I didn't expect much. You've never kept me waiting for phone support (even at 2AM!), and email responses are very prompt. Not to mention the accuracy of the information! I appreciate your commitment to your customers and would appreciate it if you would pass along the kudos to anyone in the organization who likes to hear positive customer feedback.
--Josh Kaplan

As many people look to cut features and services they provide, CrystalTech always surprises me - seems like everything you do gives your customers added service and benefits. Thanks!!!
--James Medlin

You guys keep this level of notice and communication with all your customers and no doubt you'll be one of the best web hosting companies to ever grace the Internet.
--Richard Williams

I've had CrystalTech hosting several plan 1's since June, 2000 and their service, IMO, can be summed up in one word: Wonderful! Before CT I was with Interland and DellHost and had a number of service related problems.....long waits and poor quality of support. At CT responses to either email or phone calls has been outstanding. I've also been impressed with their honesty....when there is a problem you get a straight answer. Recently I was helping a friend who is still at Interland...just made me really appreciate the service at CT! I'm also impressed with the quality of the customers who post in their forum. Most everyone on the forum is very helpful and very professional....which I believe says something about the quality of the accounts CT has signed up.
--Steve Herold

I've been with Crystaltech as my sole source for about 1.5 years now, and I believe that the pricing, service level and features provided cannot be beat. Compared to some other hosting providers I've used in the past (or am forced to use because of a client's insistence), your staff is a real joy to work with, very knowledgeable, service oriented, and responsive, even at 3 AM. For me, it's a no-brainer to choose Crystaltech when starting up a new site or taking over a site from another developer.
--Jean Deaux

Well just a quick note to say a BIG THANKS to everyone over the past couple of days when I have had some problems with my sites. Some of the problems had been server problems/bugs and others had been "idiot" problems "that's me!" (grin). Anyway, thanks to everyone. Your support is really good!
--Ian Gregson

Many thanks. That is excellent customer service. Believe me I will keep that in mind in the future. It certainly confirms my confidence and respect for Crystaltech.
--Barry Cox

I just want to thank you for being a great web hosting company. Your servers and services perform excellently well and way above what I have been experiencing with other hosting companies in the past.

Even though things work well, you keep upgrading and incorporating new services, always informing beforehand in a manner that could serve as a role model for other web hosting companies.

I have experienced technical problems with your servers a couple of times during the years I've been your cutsomer. At these occasions, your support has always been reachable and helpful to my fullest satisfaction. I'm a happy customer.
--Ture Magnusson

CrystalTech is THE answer to web hosting! Not only do you guys have the most features, and the latest operating systems and database servers, but at the best prices. The control center and the wide array of components installed on your servers make it possible to write applications that are difficult if not impossible elsewhere. I have been delighted with the constant stream of upgrades, updates, and new features being added all the time. CrystalTech really seems to listen!
--Scott Willsey

Let me just say the service I've experienced so far at Crystaltech is utterly amazing. You guys really do stand out as a shining star in web hosting community.
--Greg Ingelmo

Crystaltech is the best web hosting company I've ever worked with... Thank you for being the first web host i've worked with in 7 years that was completely helpful and never inhibited my efforts. i have reccommended you to friends in the past and will continue to do so in the future.
--Barry Weintraub

I recommend y'all every time some asks about hosting services. Real people answering phones 24/7 is the answer. And when they answer, they solve your problem. That's SERVICE!
--Bartee Lamar

Just wanted to say thanks. I just signed up for your services and wish I would of done it along time ago. Your service is FANTASTIC!
--Mark Reed

I can't tell you how much I'm enjoying working with you guys!!! Your intelligent, helpful support is such an amazing change from Interland!
--Charlie Darling

I'd like to let you know that you have provided excellent service and I have only had a good experience with you since day one. Your support staff is very responsive and helpful and I have only good things to say about you guys. Thanks for a good two years!
--Jason Liebrecht

This is a quick note of appreciation. I just want to thank you and Crystal Tech for all the wonderful assistance you continue to give to us and our accounts. You are, in my opinion, simply the best. We now are launching our second bank site with you, and our third is on the way... I deeply appreciate your kind assistance and your great staff.
--H. Joel Kass

After 4 years of searching for a company that considers it a priority to provide true 24/7 Technical Support and Servers that are not only fast but with uptimes as much, if not more than advertised. As a former Hosting Reseller and Designer I can honestly say this is the most versatile and customer oriented hosting company I have come across. Unfortunately I have wasted too much time with others before this. Thank you for the great service and support.
--Robert McCutcheon

It is with deep regret that I have to cancel my web hosting with Crystaltech. Due to the drop in the Australian dollar it is starting to be come to expensive for me to maintain this service. I would like to take this opportunity to thankyou for the excellent service that you have offered me of the past 2 years that I have been with crystaltech. The service you have offered has been second to none.
--Liam Elliston

CrystalTech is unusual in that the support it offers has actually gotten better, even as they have experienced phenomenal growth. When you send e-mail to support, they often respond within minutes (as few as two or three minutes, sometimes). The people you deal with are the actual technicians who configure the servers, not some operator reading (or pasting) a canned response... CrystalTech has achieved its success without the need to advertise. They have built their business on the recommendations of their customers. I have been a CrystalTech customer for two years now, and I couldn't be happier with their service.
--Ken Grimsby

I would like to change our account back to Crystaltech. The service you guys provided was and is just the most reliable service I've seen so far. I guess one only realizes that he has the best, once it's gone :-)
--Michael Grunewalder

Since being with you, we have seen an increase in our speed of the website and have actually seen a small rise in visits to our site, including a surge of conversation within our message board due to the speed of the site... I just wanted to say thanks for offering what so far is adding up to be a reputable webhosting company (which is sometimes hard to find) and a reputable company overall with great servers and fast and polite support.
--Jordan and Kelly Chambers

I make a living doing professional web development and training. Your service is outstanding and the knowledge base is great. I like being in control with that awesome web based control panel. The statistics package you have rocks! Focusing on Microsoft servers sidesteps several problems I have had with other hosting companies using a mixed architecture. I also like that you support Macromedia and Software Artesian products. Everything is so easy with CrystalTech; setting up a new project to host with someone else isn't even an option. Some of my clients pay a lot more and get a lot less. Keep up the good work.
--Jeff Jones

I've had lots of "fun" in hosting with Interland, PSI etc. and so far, in great contrast to the other ISP's, you folks have been super. I'm using you for a few freelance clients and it really nice to have good backup.

Just for the record I think you all are the best host on the web. I have sent you all several customers and I intend to continue to do so. I have simply become overwhelmed, and I have to cut my expensive. Surprised; right! Another dot com bites the dust before take off. Oh well! Thanks for all your help and I sincerely wish you the best in the future.
--R.L. Scott

Thank you very much. Unbelievable short time of response. You have demonstrated an exact definition of support. Thank you again.
--Rajeh A. AlHarithi

Thank You so much! I am thoroughly amazed at your service. From the telephone call this morning (no wait) to talk to tech support up to when this situation was completed (well before close of business day). Even with the problem being my fault, tech support told me what I needed to do, and the rest was a short wait. I just wanted to express my appreciation. To me tech support is vital, good tech support is a luxury. I have various other sites hosted with other companies, and not a single one has provided such excellent support. Guess where those sites will be hosted when their contract runs out.
--Din Sinclair

Thank You for an excellent year of webhosting. Your service has been exceptional. Your support has exceeded our expectations. We are glad to be a part of a company that is growing through these tough times in the technical industry. The many upgrade and re-organization notices have given us a clear and encouraging message that we are getting the best service available, and that our valuable web software is being well managed while we make more software and customers to bring to you.
--Derrick, Pete, and Jeff of WinTheSwim.com

I just wanted to drop a note to say how pleased we are with your service. We have had several web sites hosted with you for over a few years now, and have recommended you to many, many clients, and they are all just as happy! Kudo's to a hosting company that actually cares about its customers!
--Zachary Lipson

Can I just tell you that thus far, with ALL of the sites that I have put with CrystalTech...I am incredibly pleased with the service, quick response time and professional responses I have received!!!
--DeAnna Eaton

Between you finding the issue and your quick response, I've already mentioned you to some friends, and I'll continue to recommend you to anyone I know looking for web hosting.. I'm already more pleased within the first 48 hours of being with you guys than I had been in months at the last place.
--Erik Blythe

Yeah! it is working fine! Really , I am very very very happy with CrystalTech's support, God bless CrystalTech!... If somebody asks me regarding Web hosting, I tell them only one name and that's CrystalTech! Good show friends!! Keep it up!
--Darshan Singh

... All I can say is you are a great company and an even better WEB hosting company. It has always been a positive experience working with CrystalTech. I have referred CrystalTech to many of my co-workers & colleagues as a WEB hosting solution. You all deserve a pat on the back... Just wanted to say thanks so much!
--Nick Johnston

As many people look to cut features and services they provide, CrystalTech always surprises me - seems like everything you do gives your customers added service and benefits. Thanks!!!
--James Medlin

Thanks for your excellent service as always. I can't believe you guys are getting so big and still have this great personal service.
--Kevin Dulaney

This company is the greatest concerning hosting. I've had about three terrible one's, but these guys rock... I only took the time to write you so that you may get a good host and not try another... As a matter of fact I am getting ready to host another client site with CT's plan 4 and I am sure it will be fine... I have complete confidence in these folks... I can't say enough about these folks.
--Tim Smallwood

Wow, that is fast support. I wish everyone on the net was that fast :-) Thanks for the speedy reply.
--David Notestine

I have been building Websites since 1995 and therefore worked with several Webhosting services. However, the high quality and excellent support provided by CrystalTech cannot be matched by any other service... As for the response time when requesting technical support at CrystalTech, it's quite good. E-mail inquiries are truly answered within 1 to 2 days, including weekends, and it's not uncommon to receive a response in a much smaller timeframe... Contacting CrystalTech by toll-free phone usually ensures the problem is addressed at the time you are speaking and by an engineer. I explicitly mention 'engineer' as the person you'll be talking to is one of the many engineers maintaining the servers - your inquiries are not routed through an unknowledgable 'representative'...
--Mike Green

You guys do excellent work and are the pinnacle in customer support. Thanks again.
--Mike

I had to call my prior provider specially and ask for faxes so I'd have this information for the tax-man. You're way ahead of ***** [another web hosting company] here (and in other ways, too). Keep it up (I'm sending another customer your way soon)!
--Don Johnson

Your Customer Control Center rocks! I was impressed and anxious for the new features to be rolled out.
--Marj Palmer

Thanks a lot... If you folks ever need any recommendations/testimonials, let me know... You are the best hosting service in the business and believe me, I've tried several..
--Bill Hopkins

Thank you. You folks are really terrific! I've never been unhappy with the service and support that you provide. Keep up the great job!
--Jon Gardner

Thanks for the quick turnaround (as usual). You have the best (quick, accurate & polite) support team I've ever dealt with!
--Stacey Breyfogle

My wife and I appreciate the excellent customer service we always get from Crystal Tech. We have tried hosting with other companies but have always ended up moving those sites to you after experiencing customer service and technical frustrations. Keep up the great work!
--David & LaReita Berky

Thank you so much.. Sorry for bombarding you with support mails.. Your service is Number one and you can quote me on that!
--Tim Smallwood

Hello, just wanted to say that I am SO HAPPY that I found you guys. So far, the service has been great, and unlike so many other servers that I've used, my entire site worked 100% on first upload, no configurations, no headaches. You have won me over for life, thanks again... Crystaltech is how easy business SHOULD be on the net, and so far, you are by far the best. I can't tell you HOW many servers I've gone through trying to get my sites to work properly, only to find myself with no support. You guys are truely great, and I will be sure to work hard to spread the word!!
--Sean St. Heart

I have been using the service for almost 6 months and I must admit I have finally found an (this will be longwinded) honest, upfront, hardworking, friendly, reliable, trustworthy, and (in my opinion) perfect web hosting company for my domains (It almost sounds like you are the boyscouts of the Internet :) )... In addition your implementation of web-mail is a step above the rest... Keep up the excellent communication with your customers!
--John Forsythe

I'm amazed at your speedy response. Thanks!
--Ken Grimsby

I've been with you guys for over 2 years now and have enjoyed it. Never had a real problem per se. My customers have never complained either. Keep up the good work.
--Mike Martinez, MCP

I appreciate all your help you guys are doing a great job. Thanks.
--Darcey Bebber

Thanks for your help. Your services are certainly the best I have used to date! Keep up the good work.
--John Krohn

As feedback, you guys are doing an excellent job handling upgrades, request and server maintenances. Certainly and consistantly remarkable. Thank you.
--Jorge Iriso

It's a nice surprise, on weekend, I still get your response, very good service!
--Tran Minh Tam

I am hosting a site w/ASP and SQL server w/them...no major problems so far...reasonably priced...responsive customer service with an actual phone number, and representatives that actually pick it up! they have a good amount of admin tools/interfaces, too...
--Don Vu

Thanks, you guys are fantastic. I've hosted with HiWay, Digihost, GetSite, and MavWeb (possibly a CrystalTech reseller) and you guys are by far the best.
--Michael Moreno

You can use me as a reference any time. It's just amazing how bad of an experience some people have. NT is a tricky beast... no question about it. To deploy it and support it efficiently in a virtual environment has to be tough, but all of your people that I've talked to have been amazing... The hosting industry, for the most part, has been unable to accomodate rapid growth and retain the right people to support the technology. Crystaltech, however, has been on top of things all along, and for that I thank you. In the hosting war, it all comes down to who can provide the best customer service, even to the idiots out there who manage to break things. A combination of solid up-time, people who actually answer the phone in the middle of the night and the most rich feature set of any hosting plans makes you guys tops, and I hope you get the ultimate pay off.
--Jeff Putz

I want to take this second to thank you for providing a superior ISP service. Since I have started reselling with Crystal Tech my clients are very happy with the services I can now provide.
--Steve McAtee